Serena Hotels

Accommodation Suppliers

PO Box 48690, Nairobi, 00100
Member Number: 20176 Tel: +254 (0) 20 271 0511/ 284 2000

Serena Hotels is the leading luxury hotel group in East Africa with 16 properties in Kenya, Uganda,Tanzania and Zanzibar:

Kenya: Three five star hotels in Nairobi Mombasa and Kampala, with Nairobi Serena Hotel being a member of the `Leading Hotels of the World`, one Tree Hotel - Mountain Lodge and five Safari Lodges in Masai Mara, Samburu, Amboseli, Kilaguni Lodge in Tsavo West and Sweetwatersa Tented Camp

Tanzania: Kirawira Camp, a luxury tented camp in western Serengeti which is a member of `Small Luxury Hotels of the World` and three deluxe Safari Lodges in Lake Manyara, Ngorongoro Crater and Serengeti National Park and Mbuzu Mawe a Tented Camp.

Zanzibar: A deluxe resort, Zanzibar Serena Inn, is a member of `Small Luxury Hotels of the World`.


Where we operate

  • Kenya
  • Mozambique
  • Tanzania
  • Uganda
  • Zanzibar

Activities offered

  • Accommodation
  • Ballooning
  • Beach Holidays
  • Bird Watching
  • Diving
  • Fishing
  • Golf
  • Mountain Climbing
  • Weddings
  • Walking Safaris
  • Eco tourism
  • Art tours


08 February 2022

Serena Hotels publish new cancellation and deposit policies

Serena Hotels recognizes that whilst the current uncertain climate remains and continues to have impact on travel, there also continues to be development with management of the Covid -19 pandemic that is enabling potential clients to make travel commitments.

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24 August 2020

Serena Hotels: engaging with the local community

The Serena Group is more than a collection of hotels. This film explores how it is an engine for economic development in local communities – and has been for over the last 40 years. Serena provides employment to 4,000 East Africans and gives priority and training to over 2,000 local suppliers and companies, while engaging the local community in ways that help households to achieve better health and greater economic independence.Watch Video: 

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07 January 2020

Serena Hotels Ends 2019 On A Big EC0-Foot

Serena Hotels in partnership with Mettle Solar OFGEN have transformed a third property, Mara Serena Safari Lodge in Kenya, into a fully solar powered property. The inauguration of the Mara Serena solar power plant demonstrates Serena Hotels commitment to be the ‘Full Scale Solar Pioneers’ in the East African hospitality sector.

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19 June 2019

Serena Tanzania Introduces New Healing Earth Spa Concept

Serena Hotels Tanzania announces the introduction of new Healing Earth Spa concept offered across all their entire spa offering in Tanzania. The Healing Earth Spa concept was officially introduced on June 1st 2019 exclusively customized for Tanzania properties with the an aim of giving guests authentic holistic spa treatments with products that are sourced from Africa’s rich natural resources.

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13 May 2019

Nairobi Serena Hotel Launch New Pan-Asian Restaurant

Nairobi Serena Hotel is bringing a taste of Asia to the heart of the city with its new Pan-Asian restaurant- Herbs & Spices. The restaurant will go by the name ‘H&S’ and is located on the ground floor of the newly refurbished northern wing of the hotel and will be the fourth dining outlet at Nairobi Serena Hotel. H&S will serve a diverse all day dining menu influenced by Pan-Asian cultures across the world providing guests with expertly crafted cuisine that will be taking them on a culinary journey through South East Asia. Distinct cooking techniques and ingredients will be used to bring out the rich flavours of the dishes with speciality ingredients.

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02 April 2019

Nairobi Serena to Open a New Pan-Asian Restaurant

Nairobi Serena Hotel will soon be unveiling its brand new urban Pan-Asian themed, ‘Herbs & Spice’ Restaurant going by the name ‘H&S’. Strategically poised on the ground floor of the newly refurbished wing of the hotel, this restaurant’s style and décor is minimalist –appealing to the trendy set it hopes to attract. Whether it’s a quick midday break or business lunch, H&S has the right ideals for you. The menu will be bursting with flavors and most of the ingredients will be locally sourced. Warm friendly staff and excellent service will continue to be part of your dining experience as per our unmatched standards. fla…

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20 February 2019

Serena Beach Resort & Spa Pledge to Join the Initiative to Create a Plastic Free Coastline

Serena Hotels has remained sensitive towards improving and preserving the environment in which it operates. Responsible management of natural resources in our operations has been a part of our business since construction of our first hotel over four decades ago. As the Company expands, developments and operations have and continue to be guided by a dynamic ecological-policy focusing on actions and projects related to climate change, water and energy conservation, air emissions, reducing and recycling waste to the extent possible, conserve biodiversity, restore natural habitats and respect of local tradition, culture and heritage.

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12 February 2019

Amboseli Serena Safari Lodge hosts Born Free Foundation's Artist in Residence

Serena Hotels and Born Free are delighted to be working together again – this time hosting award-winning writer and illustrator Ed Vere at Amboseli Serena Safari Lodge for a couple of weeks.  Ed will be hosting two watercolour workshops for guests this week, sharing his expertise on ‘How to paint an elephant’.  Ed will showcase some sketch work from his time in Amboseli so far as well as demonstrate how he draws and paints in the wild (check out this great video for a sneaky peek).  Aspiring artists at the lodge will enjoy his guidance on their own watercolour painting techniques.

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07 January 2019

Zanzibar Serena Hotel Partners with Zanzibar Outreach Program to Offer Ear Surgery

Zanzibar Serena Hotel partnered with the Zanzibar Outreach Program to offer complimentary ear surgery to at least 30 children with hearing problems. The surgeries were conducted at Mnazi Mmoja Hospital in Zanzibar between 8th- 12th December and marks 9 years since the partnership began in 2009.The ear surgeries are aimed at creating awareness for hearing problems within the ear, nose and throat anatomy. Since inception, over 462 people have benefited from the ear surgery camp. The surgeries wer…

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03 December 2018

Kilaguni Serena Safari Lodge Launches its Solar Power Plant

Serena Hotels and Mettle Solar OFGEN have officially opened “Kenya’s First Fully Solar powered Lodge”. Kilaguni Serena Safari Lodge located in Tsavo West National Park implemented a fully-fledged solar power plant to provide for its entire power requirements and enhance environmental sustainability. The solar power plant is installed under a lease arrangement and produces 307kWp utilizing SMA Solar offgrid technology with 670kWh of usable lead acid battery storage, with the capacity to supply Kilaguni Serena Safari Lodge’s total energy requirements during normal weather conditions.

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31 August 2018

Nairobi Serena Hotel Announces Completion Of Phase One Of Its Refurbishment, Opens 1st September 2018

The Best Is Getting Better Nairobi Serena Hotel is pleased to announce the completion of the phase one of its ongoing refurbishment that will be open from 1st September 2018. The refurbishment program is in line with Serena Hotels commitment of continuous improvement of its product and is aligned to respond to global trends and needs of leisure and corporate clientele. The five-star hotel is a member of the Leading Hotels of the World and is well known for preserving the rich Pan-African inspired culture expressed through its interiors and unique décor accents.

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16 August 2018

Swinging in the Wild: Lake Victoria Serena Golf Resort and Spa Hold August Junior Tournament and Camp

When it comes to learning the game of golf, nothing is quite like the Children’s Camp organized by the Lake Victoria Serena Golf Resort and Spa.

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02 August 2018

Turtle in Mombasa lay's 111 eggs on the beach and goes back to Ocean

Residents and tourists along Serena beach in Mombasa were treated to a rare occurrence after a turtle came out of the water to lay eggs during the day.Kenya Wildlife officers who were on patrol controlled movement around the nest as they enhanced security where the turtle laid its eggs. The turtle took at least 2 hours to make the nest before laying 111 eggs.

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01 August 2018

Take Nothing But Memories, Leave Nothing But Footprints

Thrill seekers are always looking for new adventures to take on. While conquering the second highest summit in Africa is an exhilarating experience, there are so many more activities to explore in the Mount Kenya region.

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09 July 2018

LLake Victoria Serena Golf Resort & Spa to Launch a Full 18 Hole Golf Course In October

Lake Victoria Serena Golf Resort & Spa, Uganda is set to complete the second 9 holes to make it an 18-hole golf course by October 2018. This one of a kind golf course in Uganda has been designed by Golf Plan USA under the guidance of the Principal Architect - Kevin Ramsey and boasts of sweeping views of Lake Victoria. Its unique features include a finishing hole with an Island green and is the first golf course in Uganda to have bent grass.

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02 July 2018

Reduce, Reuse, Recycle: Kampala Serena Hotel introduce a buy Back Policy for Plastic Hangers to cut back on Plastic

June 5 is marked by the United Nations as World Environment Day, a day set aside since 1974 to promote “worldwide awareness and action for the protection of our environment.” This year’s theme was “beat plastic pollution.”

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09 April 2018

Serena Beach Resort and Spa;Architectural, Cultural and Conservation Tours

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22 June 2017

The Grand Dame of Maputo - the iconic Polana Serena Hotel now has even more reasons for you to fall in love……

The Polana Serena Hotel has always given its clients reasons to fall in love with it. From its vantage location in the fascinating city of Maputo, the capital of Mozambique, a country offering enough to justify an entry into a ‘must visit’ bucket list , magnificent views that just take your breath away, architectural design and décor that brings alive the golden era of the 1920’s when the hotel was originally built , the Maisha Health club with its secret garden and pr…

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23 March 2017

The Unveiling of a New Hotel Experience in the Heart of Dar es Salaam

Hotel guests and residents of Dar es Salaam can now look forward to a new culinary journey experience as Dar es Salaam Serena Hotel celebrates the opening of its new look Food and Beverage outlets that feature a contemporary and chic ambience.   Jahazi the Swahili word for a fishing dhow is the inspiration around the Jahazi Restaurant whose style and décor echoes Arabic influence that tastefully blends the traditional with the contemporary. This signature restaurant presents an ala…

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22 November 2016

Serena Hotel Refurbishment

Serena Hotels is delighted to announce that the Nairobi Serena Hotel is set to undergo an expansion and refurbishment program in two phases over an 18 monthperiod,commencing1st December2016.Famedforexceptionalquality,efficiency,serviceand five-star hospitality, Nairobi Serena Hotel, has been operational for over 40 years. The renovations will significantly improve the quality of our décor, facilities including additional guest space. It will reflect a pan-African flair featuring art an…

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07 September 2016

Dar es Salaam Serena Hotel’s Splendid New Look!!!

Serena Hotels is pleased to announce the completion of phase one of the improvement and refurbishment plan of Dar es Salaam Serena Hotel, the Group’s hotel in Dar es Salaam, which is conveniently located in the city’s business district.     The new look includes improvements to the hotel lobby, a new coffee shop and shopping arcade, now successfully complete and opened to the delight of our esteemed clients and visitors. And following soon will be the new pool bar and the…

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28 January 2014

Serena Hotels’ Website now available in Chinese!

Serena Hotels’ website is now available in Chinese! Following Serena Hotels’ emphatic venture in the Chinese market in the last one year, the Company has invested in having the Serena website translated into Mandarin – the official language in China. This move is mainly geared towards ensuring that our current and prospective clients in the China market and across the globe have   access to Serena’s variety of products in Africa and Asia and ease of access t…

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15 November 2013

Six Serena properties get renamed

Serena Hotels confirmed that several name changes for their properties have been put into effect to better describe the location and put the names in line with recent developments. The award-winning Serena Beach Hotel & Spa now is the Serena Beach Resort & Spa, more fully reflecting the nature of this property which is located on Shanzu beach north of Mombasa. Another change came about when Serena signed a long-term lease for the Sweet Waters Tented Camp on Ol Pejeta, a place just …

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