British Airways: Entebbe suspensions

British Airways has decided to suspend flights to and from Entebbe in Uganda as they are no longer commercially viable.

The final service will depart Heathrow on 02 October 2015, with the return flight from Entebbe departing on 03 October 2015.

Current Entebbe services

Route

Flight Number

Day of week

Final flight

Service suspended from

LHR (T5) - EBB

BA063

Mon, Wed, Fri, Sat

Fri 02Oct

05OCT15

EBB - LHR (T5)

BA062

Tue, Thu, Sat, Sun

Sat 03Oct

 

Agent Information

  • Customers will be notified that their flight has been cancelled
  • Bookings will not have an alternative re-accommodated flight
  • Please offer rebooking and refund options from Conditions of Carriage for flight cancellations

 

Please also offer the following additional options:-

Route affected

LHR - EBB (Entebbe)

Tickets issued by

23 July 2015

Ticket travel dates

from 05 October 2015 onwards

Rebooking allowance 1

Rebook onto British Airways services LHR – EBB  - LHR
onto a flight departing before 05 October 2015 If the same booking class is not available then the lowest class in the same cabin may be booked

Rebooking allowance 2

*Change of Gateway* Rebook onto British Airways services LHR-NBO (Nairobi) - LHR If rebooking within 3 day period before OR within 14 day period after scheduled departure of original flight, lowest class available. If rebooking more than 3 days before OR more than 14 days after scheduled departure of original flight, same class only. Note: Must advise customers that onward travel to/from NBO and any consequential expenses are not included once the rebook is accepted. Please add a remark into the booking. Note: Trade – insert OSBA INVOL REROUTE

Rebooking allowance on other airlines

*For BA-125 ticketed customers* Rebook onto Etihad Airways (EY) services between EBB and AUH (Abu Dhabi) as close to the original travel date as possible, but not earlier than 02 October 2015 or later than 15 July 2016. For Commercial tickets showing a published fare: Club cabin rebook into lowest available Business class (Z, W, C, D, J) WT+ or WT cabins, rebook into lowest available Economy class For BT or IT tickets showing ˜No fare'™ or nett fares: Club cabin use W class WT+ or WT cabin use V class Then rebook onto a British Airways connecting service between AUH and LHR If rebooking within 3 day period before OR within 14 day period after scheduled departure of original flight, lowest class available. If rebooking more than 3 days before OR more than 14 days after scheduled departure of original flight, same class only. Notes:- · Must insert OS EY INVOL AGMNT BA · One involuntary ticket change allowed · Available for Trade issued 125 tickets

Destination change on tickets

Yes - Customers may use the value of their ticket towards the purchase of a new ticket to an alternative destination